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Please upgrade your browser to improve your experience. < Back Company Overview About Us Leadership Team Corporate Social Responsibility Acquired Technologies News Events Investors Careers Contact Us ENG GER ZH-S Products Plasma Power Generators High Voltage Power Supplies Low Voltage Power Supplies Remote Plasma Sources Temperature Measurement Products SCR Power Controllers Gas Sensors View All Plasma Power Generators DC Power Systems Ascent AMS Series Pinnacle Series Solvix DC and Pulsed-DC View More Low-/Mid-Frequency Power Systems Ascent DMS Crystal AC Generator PEII Low-Frequency Series Pulsed-DC Systems Ascent AP Series Pinnacle Plus+ Solvix Bias and ARC Generators RF Plasma Generators Apex RF Power-Delivery Systems Cesar RF Power Supplies HiLight RF Power-Delivery Systems View More RF Match Networks Navigator II Navio Enable Actionable Intelligence High Voltage Power Supplies Standard-Size Power Supplies A Series AA Series C Series View More Micro-Size Power Supplies D Series M Series MPM Series View More Mass Spectrometry MSP Series MSRF Series MSRZ Series Rack-Mount Power Supplies HV Rack Series MV2000 MV3000 Series View More E-Beam EG353 Series Chassis Mount E Series MH100 Series X-Ray Power Supplies XRG70 Series New LE Series: Access Highly Controllable, Stable Power Search by Specifications and Compare Models Low Voltage Power Supplies CoolX1000 Series CoolX1800 Series CoolX600 Series UltiMod Series XF Series Xgen Series Xsolo Series Configure a Custom Power Supply with Off-the-Shelf Availability Remote Plasma Sources Litmas RPS | PFC Abatement Rapid OX Xstream Enable Actionable Intelligence Temperature Measurement Products Calibration Sources Low Temp Mid Temp High Temp Fiber Optic Temperature Sensors Accessories Luxtron m920 Luxtron m924 Luxtron m924 Utility Luxtron ThermAsset2 Pyrometers Accessories Glass Applications Metal Applications Non-Metal Applications Petrochemical Sensors Semiconductor & Thin Film Thermal Imagers & Systems Accessories BoilerSpection SD BoilerSpection MB FlareSpection View More SCR Power Controllers Thyro-A Thyro-AX Thyro-PX Thyro-S Thyro Accessories and Downloads Search by Specifications and Compare Models Gas Sensors OEM Gas Analyzers Accessories Andros 6500 / 6520 Andros 6511 Andros 6552 Gas Monitors Accessories Innova 1314i Innova 1403 Innova 1409 View More View All Solutions by Industry Solutions by Industry Analytical Instrumentation Flat Panel Displays Glass Coatings Hi-Rel Applications Indoor Environments Industrial Coatings Industrial Electronics Industrial Markets Medical Applications Semiconductor Manufacturing Solar Photovoltaics Thermal Processing Services & Support Services & Support Services Overview Support Contacts Service and Support Resources Repair Services ROI Calculator RMA Form Enable Actionable Intelligence Resources Support Submit RMA Form Jump to: Meet Your Support Team We're always happy to help. Whether you need on-site training, application consulting, or technical assistance, our global service team is dedicated to providing the right support. Let us know what you need. We'll make sure you get it. Technical Support U.S.: 1.800.446.9167 (option 2 > option 2) Outside the U.S. Email Us Thin Film Product Support Our dedicated experts can help with your thin film applications and products. Email Us Thermal Product Support From our thermal products to any thermal processes, put our experience to work. Email Us Field Services Your location. Our expert services. Equipment maintenance and repair couldn't be easier. Email Us Calibration Our fully equipped, expertly staffed laboratory is your ideal calibration solution. Submit RMA On-Site Training and Classes Let us bring our knowledge to you with on-site training and consultations. And save money with our classroom training and certification courses. Our sessions combine theory and hands-on learning to ensure complete comprehension of our solutions. Applications Support Whether you want to accelerate tool installations or address specific applications concerns, you can rely on Advanced Energy. We conduct on-site reviews and consultations to address challenges that erode your time and material resources. Classes & Certifications Our classes cover various topics and accommodate all learning levels. And, depending on class size, we can deliver classes on-site. On-Site Training Learn how to quickly make the most of your new instrument with on-site training. Rapid Startup courses are available for thermal imaging, infrared thermometry, blackbodies, and others. Solar Support Advanced Energy inverter products have been discontinued, but we continue to offer AE OEM product service and support. For help with string inverters, 3TL, Refusol, or PV Powered residential units: U.S. and Canada Call: +1.970.221.0108 (option 2 > option 1) Email: invertersupport@aei.com Outside the U.S. and Canada Call: +49 (0)7123.969 202 Email: service.aei-power@aei.com Webpage: https://www.aesitelink.com For help with all other solar inverter-related inquiries, including Solaron, NX, PV Powered (excluding residential units), and TX: Call: +1.877.312.3832 (option 2 > option 1) Email: invertersupport@boldrenew.com RMA Requests It takes four simple steps to repair or recalibrate your products. Access RMA Form Buy Used Equipment AE re-manufactures and tests all used equipment. Search Our Inventory SmartFlex Financing AE teamed up with financial partners to provide flexible finance solutions. Learn More Find A Distributor Select your location and product interest to find a distributor or representative. Search Now Contact Sales Contact sales for product questions and pricing. 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